Add a Member - v8

Add a new member entering the required minimum information: first name, last name, email address.
*Birthdate may also be required, varies by site.

NOTE: One email address is required for members to retrieve login credentials on their own and receive email sent from ChapterPRO.


1.  Admin Control Panel > MEMBERS > click ADD MEMBER.

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2. MEMBER TYPE > select from menu > MEMBER OR GUEST > select from menu > first name, last name enter members name > click ADD.

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3. PERSONAL > GENERAL > enter information as desired > click SAVE for each module, or SAVE ALL.

TIP: Birthdate may be required. If unknown, enter January 1, 1990 temporarily.


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4. There are two places to enter an email, in PERSONAL and COMPANY tabs. Enter at least one email address so the member may receive event invites to RSVP and retrieve login credentials.

Option A: PERSONAL > RESIDENCE > email > click SAVE. Proceed to step 5. 

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Option B: Click COMPANY > ADDRESS > email > click SAVE. Proceed to step 5.

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5. Click each tab and possible sub-tabs to fill in information as needed.

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The remaining tabs are optional for the site administrator to complete. On the website, the member may update their profile. If spouse has edit profile permission (determined at site setup, and can be changed) they may also update the profile.

*Edit profile is not available on mobile app.


6. LOGIN reminders:

  • Member and (optional) spouse are each assigned their own user name and password.
  • Default login credentials are automatically created when you add new member and enter spouse name. 
  • Member default user name is firstnamelastname and spouse default user name is lastnamefirstname.
  • Password default is a randomly generated three letters three digits, i.e. joy492.
  • Members and spouses may edit their user name and password after login.
  • Members and spouses may retrieve their login credentials 24/7. On login screen click First Visit or Forgot Login buttons and follow prompts.
  • Admin may view/edit the member and spouse user names and passwords, unless this permission is turned off for your site.

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7. Click view profile icon to exit member editor and view new profile.

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