Email Editor Overview

Advance through each section in the order it is presented before moving on to the next section.

REMINDER: Review/edit Contact Preferences before sending an email from V8 Email Editor.


ACCESS 

Go to Administrators Control Panel > COMMUNICATION > EMAIL > select  SEND EMAIL, VIEW EMAIL DRAFTS or  VIEW SENT EMAILS

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Welcome Message Template

When a new member joins your chapter, send a Welcome Message with links to your chapter site and instructions how to access.

Go to your DRAFTS folder to find a Welcome Message Template announcement. Edit as desired before sending. 

It may be found in the SENT folder if not duplicated after sending. If so click REOPEN > edit as needed and Save As Draft or send to newest member.



COMPOSE

Go to Administrators Control Panel > COMMUNICATION > EMAIL > SEND EMAIL > or click COMPOSE tab in editor. 

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TIP: Red asterisk = required field for save as draft, send test, or send email.



SENDER

Administrator/Agent

Click Choose > select Name. If there is more than one email address, select email address.

TIP: Select  @yourdomainname (for example admin@groupname.org) or @gmail  email addresses for best delivery results.  @aol, @outlook, or @yahoo email addresses as sender may result in poor delivery. 



Member as Sender

Click Choose > select Select a Member as sender > click Select a Member > select member name. If there is more than one email address, select  email address.

TIP: @aol, @outlook, or @yahoo email addresses as sender may result in poor delivery.



Spouse as Sender

Click Choose > select Select a Spouse as sender > click Select a Spouse > select spouse name. If there is more than one email address, select  email address

TIP: @aol, @outlook, or @yahoo email addresses as sender may result in poor delivery.



RECIPIENTS

NEW FEATURES 
  • Send cc and bcc (site administrator defaults as bcc always).
  • Send to children, spouse/partner assistants.
  • View recipient names in same screen, includes spouses/partners, member/spouse assistants and children. Deselect on the fly.
  • Names with missing email addresses identified in red before sending.
  • Select event by menu in alphabetical order, or by calendar date, invitee information displayed.
  • Send to invitees, everyone who's invited to attend.
  • Send to event attendees or non-responders. Sends to members and/or spouses/partners based on individual responses.
  • Send to Divisions (displays only on sites with divisions).
  • Send to Forums, individually or all, Forum Moderators Only.
  • Set Contact Preferences to preferred email addresses and text cell numbers.
  • Send to Non-Members.

Overview for each Recipient 'select by' option follows:

TIP: Red asterisk indicates this is a required field to s ave as draft, send test, or send email.

Member Type - menus vary by site

FOR SITES WITH ONE MEMBER TYPE 
RECIPIENTS > click Choose > select Member Type > select send to  > select cc to .

FOR SITES WITH MULTIPLE MEMBER TYPES 
RECIPIENTS > click Choose > select Member Type > select desired member type > select send to > select cc to

OPTIONAL: Click + to view RECIPIENT names and uncheck names as needed. 

TIP: Viewing Recipient names list, (S) = Spouse/Partner/Fiancé/Significant Other, (C) = Child, (MA) = Member Assistant, (SA) = Spouse/Partner Assistant. Names in red = missing email address, do not need to be unchecked to send email.



Event

RECIPIENTS > click Choose > select Event > select event using  select by title or select by date > select send to > select cc to.

OPTIONAL: click + to view  RECIPIENT names, uncheck names as needed. 



Division - available on select sites

RECIPIENTS > click Choose > select  Division > select desired divisions > choose member type(s) > select send to > select cc to

OPTIONAL: click + to view  RECIPIENT names, uncheck names as needed. 



Group - menu varies by site

FORUMS  
RECIPIENTS > click Choose > select Group > click Choose > click Forums > select forum type(s) (varies by site)  > select desired forums > select send to > select cc to.  

OPTIONAL: click + to view  RECIPIENT names, uncheck names as needed.



CHAPTER OFFICERS (title varies by site)
RECIPIENTS > click Choose > select  Group > click Choose > select Chapter Officers > select send to > select cc to.

OPTIONAL: click + to view  RECIPIENT names, uncheck names as needed.



Directory individually

RECIPIENTS > click Choose > select  Directory individually > select desired  member type(s) > select send to > select cc to > click + to view  RECIPIENTS list > select desired  name(s)



Send to a Non-Member

RECIPIENTS > click Choose > select  Send to a Non-Member > type recipient name > type email > click + add another as needed > repeat as desired.

TIP: Non-members cannot access the site and RSVP to events on the event page, therefore inserted event RSVP links result in landing on the log in screen.



SUBJECT

Enter the subject line here.

TIP: red asterisk indicates this is a required field to s ave as draft, send test, or send email.



MESSAGE

NEW FEATURES
  • Updated toolbar
    • Clear All option
    • File > New document to erase message and start fresh
    • File > Preview to view email before sending
    • File > Print email for easier proofing
    • Select fonts and sizes
    • Assign linked text to preferred font, font size and color
    • Easily center images, plus more!
  • Select event by title alphabetically or by calendar. Event title and invitees display.
  • Updated event invitation design
    • New default typeface, larger point size
    • RSVP buttons at top and bottom of invitation
    • Custom select event content before insert, including new CANCELLATION POLICY and UPCOMING EVENTS
    • Embedded videos automatically convert to linked text
  • New save signature module

Insert event

MESSAGE > click select an insert dropdown menu > select Event > select by title – select event title from menu > or select by date – use arrows to select month, click date > view event date, title, subtitle and invitees > select  desired  content > click INSERT

TIP: Videos embedded on event page convert into link "Click here for video" when inserted into V8 email. 



Insert offline event 

MESSAGE > click select an insert dropdown menu > click Event > click include offline events in selection toggle switch to YES > offline events are added to – title menu with "(offline)" following event title, or on calendar with pink square behind date.  

Select Event > select by title – select event title from menu > or select by date – use arrows to select month, click date > view event date, title, subtitle and invitees > select  desired  content > click INSERT.

TIP: Videos embedded on event page convert into link "Click here for video" when inserted into V8 email. 



Insert profile update reminder

MESSAGE > click select an insert dropdown menu > select Profile Update Reminder > click INSERT.



Tool Bar

Customize content in body of the email using updated tool bar.

TIP: Hover over tool to display tool title.



Add an attachment

MESSAGE > Click SELECT FILE > locate file > click Open > file name displays > click ATTACH

OPTIONAL: Click SELECT ADDITIONAL FILE to attach more files.

TIP: Formats accepted are Excel, Word, PowerPoint and PDF files, 5MB maximum file size.



Insert signature on file? 

INSERT SIGNATURE ON FILE
MESSAGE > insert signature on file? > click toggle switch to YES > click INSERT SIGNATURE ON FILE.



EDIT/CREATE SIGNATURE
MESSAGE > insert signature on file? >  click toggle switch to YES > click pencil icon (edit).  > enter/edit signature  > click SAVE > click CLOSE or INSERT



TEST

NEW FEATURES
  • Two-step process combined with yellow SEND TEST button to differentiate from  red SEND EMAIL button avoiding accidental sending.
  • Send test email to additional recipients – administrators, agents, members and spouses. 

TEST > send test? > click toggle switch to  YES > send to yourself (choose email if you have multiple email addresses) > click SEND TEST > view summary > email is saved to DRAFTS folder > go to your personal email inbox to proof.

OPTIONAL – also send to > click Choose > select Member > click Select a Member > select desired member name > click select email address > select desired email address >   click SEND TEST .  

TIP: Use the + icon to add another. 



SEND

NEW FEATURE  Two-step process combined with red SEND EMAIL button to differentiate from yellow SEND TEST button avoiding accidental sending. 

SEND > ready to send? > click toggle switch to  YES > click SEND EMAIL > view summary > email is saved to SENT folder.



VIEW EMAIL DRAFTS

NEW FEATURES
  • Filter by year
  • Search by subject line
  • Back to TOP button

Access

Go to Administrators Control Panel > COMMUNICATIONS > click VIEW EMAIL DRAFTS > or click DRAFTS tab in editor.

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Filter

Default is All Emails. To filter by year, click All Emails > select desired year.



Search

Enter keyword > click the magnifying glass or enter on keyboard.



Open

Find email in list > click OPEN.



Delete

Find email in list > check box in left column > click DELETE SELECTED > click OK.

TIP: Use this to delete large amounts of drafts.




Back to Top

Click TOP.



VIEW SENT EMAIL

NEW FEATURES
  • Filter by year
  • Search by subject line
  • Back to TOP button

Access

Go to Administrators Control Panel > COMMUNICATIONS > EMAIL > click SENT EMAIL > or click SENT tab in editor.

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Filter

Default is All Emails. To filter by year, click All Emails > select desired year.



Search

Enter keyword > click the magnifying glass or enter on keyboard.

TIP: Click arrow circle icon to reset.



Reopen

Find email in list > click REOPEN.



Delete

Find email in list > check box in left column > click DELETE SELECTED > click OK.



Back to Top

Click TOP.




Report

Click REPORT to view sent summary.




NOTE: V1 Sent Emails display in V1 report format. V8 Sent Emails display in V8 report format.

NOTE: Emails sent from V8 editor display FROM and CREATED & SENT BY: information. Emails sent from V1 editor do not.