If you are changing the member response from will attend to unable to attend, begin at Step 1.
If member has already cancelled attendance, begin at Step 3.
1. Go to RSVP REPORT > Attending > find member name in list > click name.
2. Change response from will attend…
...to unable to attend > REFUND DUE displays in FEES section > click Submit.
3. Login to Authorize.net account to process the refund.
4. Return to site > go to event page > click RSVP REPORT > click Declined report > click on yellow PAID field.
5. Authorize.net refund alert is displayed > click OK.
